Notes from the team behind Time And History for Jira Cloud: how long issues really sit in each status, what work calendars do to your numbers, and what the issue history can tell you — plus what we got wrong along the way. Release notes for Unitix Flow and Manage Board live here too.
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A Jira time in status dashboard gadget puts working time per status on the board: what native gadgets miss, how to add one in four steps, chart or table.
Jira time to resolution in business hours, reopened issues counted (Done 1st/2nd), and where SLAs quietly break — without Service Management.
Jira shows who holds an issue today. Assignee Time reads the time with each assignee out of the issue history: workload per assignee, in business hours.
How long every issue sat in To Do, In Progress, Blocked or Review, counted in business hours from Jira's issue history — as a donut, bar or area chart, or as a table with Avg, Median, Min and Max per status.
Read the Time in Status guideBusiness days, per-day working hours, a time zone and holidays that repeat every year. Attach a calendar and the nights, weekends and public holidays stop counting towards every duration in every report.
What work calendars changeEvery report is built from the Jira changelog: who held an issue and for how long (Assignee Time), created-to-done in business hours with reopened issues kept apart (Time to Resolution), and the changes to the standard Jira fields (Time in Changes).
Where the workload lands Time to Resolution and the SLA gap Time in Changes in the documentation